What if I’m not happy with my Babybel® product?
Sorry to hear that our cheese didn’t provide you with the satisfaction you expected. Please contact us — we want to hear more about it. Our customer service will be happy to receive and answer your questions, comments or suggestions.
How is Babybel made?
Want to learn the recipe of our Babybel snacks? Find out more about our secret recipe on our nutrition page.
What is the nutritional information for Babybel products?
You can find all the nutritional information about our Babybel products – with or without dairy – on “Our Products” page.
Does Babybel cheese contain gluten or other allergens?
Babybel and the ingredients we use in our recipe have no added gluten, nuts, peanuts, eggs, soy, sesame, mustard, fish, crustaceans or shellfish. Moreover, studies conducted at our Babybel production sites have found no evidence of cross-contamination.
Does Babybel cheese contain lactose?
No, as lactose is eliminated during the draining and fermentation phases. All the products of the Babybel family are lactose free, which makes them perfectly suited to lactose intolerant individuals.
Is Babybel halal or kosher?
Babybel cheese sold in Canada are not certified halal or kosher. However, they contain no animal products besides those in cow’s milk.
Refrigeration — Can I bring Babybel cheese with me for the day?
Like most cheeses, Babybel needs to be kept refrigerated. However, thanks to its protective shell, it may be stored unrefrigerated at room temperature of 20 degrees Celsius for several hours, such as in your lunchbox.
What is Babybel’s wax made of?
The protective wax we use to coat our products is made of a blend of paraffin and microcrystalline waxes and colouring, which specifically contains no bisphenol A. It’s “food safe” and meets very strict regulatory standards.
It poses no health risk if accidentally ingested while you or your child snacks.
Can pregnant women eat Babybel?
As all of our Babybel cheese is made using pasteurized cow’s milk, it is therefore safe for pregnant women to enjoy any of our Babybel products.*
* Provided that the Babybel cheese has been kept refrigerated, as directed on our packaging.
Can you eat Babybel if you are a vegetarian?
Our cheese does not contain any meat, fish or seafood. As only microbial enzymes are used to make Babybel, it may be considered suitable for a vegetarian diet.
Is there a larger size of Babybel cheese?
The sale of Babybel’s Canadian ancestor, the larger Babybel, was discontinued several years ago. There are no plans to sell that format again for now.
What is Babybel doing for the environment?
Rest assured that protecting the environment is one of our company’s main concerns. Specialists are always working on improving the sustainability and recycling ability of our packaging.
This is one of the reasons why we started a partnership with Terracycle, allowing the recycling of as many Babybel packaging components as possible, including the Mini Rolls and Plant-Based product packaging. Therefore, each component of Babybel’s packaging has its own function and they’re all essential to safeguard the freshness of our cheese:
— Babybel’s protective wax coating forms a protective barrier around the cheese and functions as a crust in all respects.
— The cellophane wrapper around our cheese, originating from certified forests, is essential for two reasons. On one hand, it serves to fully protect the cheese, preventing damage to the wax as a result of stacking or bumping. On the other hand, it prevents the wax from sticking when you take the cheese with you as a snacking option or during picnics, which is essential for single servings. To help reduce waste, our cellophane is compostable! You can therefore drop it into your own compost bin.
— As for the net, it holds the small cheeses together in one pack: along with plastic wrap, it is the most economical method.
— Finally, we use 100% recycled cardboard for the delivery of our cheeses from our Canadian factory.
Can’t find the answer to your question?
Contact us by email or by phone 1-800-556-3652 (toll-free).
